Last updated: July 21, 2026
This document outlines the payment and billing practices for Velmesta.
Accepted payment methods
We offer several secure payment options:
- Credit & debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay (where available)
- Apple Pay & Google Pay
- Bank transfers (for bulk orders only — contact us for details)
All payments are processed in United States Dollars (USD).
Payment processing
- Payment must be completed at the time of purchase.
- Orders aren't processed or shipped until full payment is received.
- If a payment is declined or fails, the order isn't confirmed.
Pricing & currency
- All prices listed on velmesta.com are shown in USD.
- Prices are subject to change at any time without notice.
- Applicable taxes, duties, and shipping fees are calculated and displayed at checkout.
Secure payment processing
- Velmesta uses SSL encryption and trusted payment gateways to protect your personal and payment information.
- We don't store or have access to your credit card or full payment details.
Refunds & chargebacks
- Refunds are issued according to our Refund & Return Policy.
- Unauthorized or fraudulent chargebacks are investigated and disputed.
- If you have a billing issue, contact us first at info@velmesta.com so we can help.
Fraud prevention
- Velmesta reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
- We may request additional identity verification for high-value or flagged transactions.
Changes to this policy
We may update these terms at any time. Changes will appear on this page with a revised "Last updated" date. Continuing to use our site after an update means you accept the revised terms.
Contact Information
Store Address: 1803 Morse street, Houston Texas 77019, United States of America
Store Email: info@velmesta.com
Store Phone: +13464885179
Customer Service Hours: Monday to Friday: 9:00 AM 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.