Privacy Policy

Velmesta operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Velmesta is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information and transaction details.
• Account information including your username, password, and preferences.
• Transaction information including items you view, purchase, return, or exchange.
• Communications you send us, such as customer support inquiries.
• Device and usage information including IP address, browser, and how you interact with the Services.

How We Use Your Information

We use personal information to provide and improve the Services, process payments and fulfill orders, send marketing and promotional communications, prevent fraud and secure our services, provide customer support, and comply with applicable law.

How We Disclose Information

We may share your information with Shopify and other vendors who perform services on our behalf (payment processing, fulfillment, customer support), with marketing partners, when you direct us to, with affiliates, or in connection with a business transaction such as a merger.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of your personal information, and to opt out of targeted advertising or marketing communications.

You may exercise these rights by contacting us using the details below.

Security and Retention

No security measures are perfect. We retain personal information only as long as needed to provide the Services, comply with legal obligations, and resolve disputes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.