Shipping policy

Last updated: July 21, 2026

At Velmesta, we keep shipping simple. We offer free shipping on all orders within the United States.

Shipping Locations

This policy applies to orders shipped within the United States.

Delivery times

Order cutoff: 2:00 PM CT. Orders placed after this time are processed the next business day, adding up to one extra day to the delivery estimate.

Handling time: 1–2 business days, Monday–Friday.

Transit time: 6–8 business days, Monday–Friday.

Estimated delivery: 7–10 business days total.

Delivery times are estimates. They can vary due to factors outside our control.

Carrier Services

We ship orders within the United States through trusted carriers, including:

• USPS
• UPS
• FedEx

Shipping costs

Free shipping: All orders within the United States qualify for free shipping, with no minimum order required.

Paid shipping: For destinations outside our free shipping zone, shipping costs are calculated and shown at checkout.

Delivery issues

If your order is delayed or lost, contact our customer service team at info@velmesta.com right away. We'll help sort it out and make sure your order arrives.

Tracking your order

You'll get an email with your tracking number once your order ships. Track your shipment on our Order Tracking Page.

Changes to this policy

We may update this policy at any time. Changes will appear on this page with a revised "Last updated" date. Continuing to use our site after an update means you accept the revised policy.

Questions?

Visit our FAQ page or email us at info@velmesta.com.

Contact Information

Store Address: 1803 Morse street, Houston Texas 77019, United States of America 

Store Email: info@velmesta.com

Store Phone: +13464885179

Customer Service Hours: Monday to Friday: 9:00 AM 5:00 PM (GMC-5)

We do our best to reply to your e-mail within 1-2 business days.